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Our Universal Orlando Resort Survey prompts members of the TouringPlans.com community and readers of the Unofficial Guide book series to give the dining venues they experience either a "thumbs up" () or a "thumbs down" () rating.
Thumbs Up () is the rating for Chez Alcatraz over reviews for trips finishing between September 18, 2023, and September 18, 2025. For that same time period, the overall "thumbs up" rate across all reviews of Universal Orlando Quick-Service venues was 90.44%.
| Survey Date | User | Trip Dates | Rating |
|---|---|---|---|
| September 15, 2025 | Authenticated User | Sep 15, 2025 | |
| September 13, 2025 | Authenticated User | Aug 31-Sep 6, 2025 | |
| August 23, 2025 | Anonymous | Jul 26-Aug 5, 2025 | |
| August 13, 2025 | Authenticated User | Aug 8-11, 2025 | |
| July 22, 2025 | Authenticated User | Jul 17-20, 2025 | |
| July 13, 2025 | Authenticated User | Jul 3-9, 2025 | |
| July 6, 2025 | Authenticated User | Aug 10, 2025 | |
| July 4, 2025 | Authenticated User | Jun 29-Jul 3, 2025 | |
| June 30, 2025 | Authenticated User | Jun 22-26, 2025 | |
| June 30, 2025 | Authenticated User | Jun 22-26, 2025 | |
| June 10, 2025 | Authenticated User | Jun 5-8, 2025 | |
| June 10, 2025 | Authenticated User | Jun 5-8, 2025 | |
| March 3, 2025 | Anonymous | Feb 26-Mar 1, 2025 | |
| March 3, 2025 | Anonymous | Feb 26-Mar 1, 2025 | |
| March 2, 2025 | Authenticated User | Feb 22-28, 2025 | |
| December 7, 2023 | Authenticated User | Nov 27-Dec 2, 2023 | |
| October 7, 2023 | Authenticated User | Sep 28-Oct 1, 2023 | |
| September 26, 2023 | Authenticated User | Sep 17-23, 2023 |
Note that the "thumbs up ratings" are recalculated several times each week. Reviews do NOT appear here immediately after submission.
